Effective Date: 08th December 2024
These Terms of Service (“Terms”) govern your use of the AI chatbot provided by Dr. Digant Pathak on WhatsApp, website, Facebook Messenger, and Instagram (collectively, the “Services”). By interacting with the chatbot, you agree to abide by these Terms. If you do not agree with these Terms, please discontinue using the chatbot.
1. Acceptance of Terms By accessing or using the Services, you agree to be bound by these Terms. If you are under the age of 18, you must obtain the consent of a parent or guardian before using the Services.
2. Use of the Services The AI chatbot is designed to provide information and assist with personalized healthcare guidance based on the information you share. You agree to provide accurate and truthful information when prompted by the chatbot. You understand that the chatbot is not a substitute for professional medical advice, diagnosis, or treatment.
3. User Information To use the chatbot, you may be asked to provide personal and health-related information, including but not limited to:
- Mobile number
- Age
- Gender
- Symptoms
- Existing diseases
You are not obligated to provide any personal or health-related information, and you can choose not to share specific details. Your participation in providing such information is voluntary and based on your consent.
4. Privacy and Data Usage Your use of the chatbot is subject to our Privacy Policy. The data you provide is used to offer personalized healthcare assistance and improve the chatbot’s performance. We do not share your personal or health-related information without your consent, except as required by law.
5. Prohibited Use You agree not to:
- Use the chatbot for any illegal, harmful, or fraudulent activities.
- Provide false, misleading, or offensive information.
- Use the chatbot in any way that could damage, disable, or impair the functionality of the Services.
6. Third-Party Services The AI chatbot uses third-party services, including Botpress and OpenAI, to provide responses and process your data. These services are subject to their respective terms and privacy policies. Dr. Digant Pathak is not responsible for the actions or data practices of these third-party services.
7. Disclaimers
- The chatbot provides general health-related information and guidance but does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider for any medical concerns.
- Dr. Digant Pathak does not guarantee the accuracy, reliability, or completeness of the information provided by the chatbot.
8. Limitation of Liability To the fullest extent permitted by law, Dr. Digant Pathak, his affiliates, employees, and agents are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the chatbot, including but not limited to damages for loss of data, profits, or health-related issues.
9. Termination We reserve the right to suspend or terminate your access to the chatbot at any time, for any reason, without notice, including if you violate these Terms of Service.
10. Modifications We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Services after such changes will constitute your acceptance of the modified Terms.
11. Governing Law These Terms are governed by and construed in accordance with the laws of Jabalpur, India. Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts in Jabalpur, India.
12. Contact Information For any questions, concerns, or issues related to these Terms of Service, please contact us at: consult@drdigantpathak.in