Effective Date: 08th December 2024
At Dr. Digant Pathak’s official platform (drdigantpathak.in), we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our AI chatbot on WhatsApp, website, Facebook Messenger, and Instagram.
1. Information We Collect Our AI chatbot collects the following information, only if you consent to share it:
- Personal Information: Mobile number, age, gender
- Health Information: Symptoms, existing diseases
2. Consent By interacting with the chatbot, you consent to the collection and use of the data as outlined in this Privacy Policy. You are not required to provide any personal or health-related information, and you can choose to stop interacting with the chatbot at any time.
3. Use of Information We use the information you provide for the following purposes:
- To assist in providing personalized healthcare guidance and recommendations.
- To improve the chatbot’s performance and enhance user experience.
- To help facilitate communication between you and Dr. Digant Pathak’s platform.
4. Data Protection We take your privacy seriously and use industry-standard security measures to protect the data we collect. This includes encryption and secure data storage practices. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.
5. Sharing of Information We do not sell, rent, or share your personal or health information with third parties unless required by law or in accordance with your explicit consent.
6. Third-Party Services Our chatbot uses Botpress and OpenAI to provide intelligent responses. These third-party services may process your data, but they are obligated to handle your information in compliance with applicable privacy laws. We are not responsible for the privacy practices of third-party services.
7. Your Rights You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent at any time by stopping interactions with the chatbot.
- Contact us for any inquiries regarding your data.
8. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at consult@drdigantpathak.in