Effective Date: 5th June, 2025
App Name: Dr. Digant Pathak App
Jurisdiction: Jabalpur, Madhya Pradesh, India
1. Introduction
Thank you for using the Dr. Digant Pathak App. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the app. By using the app, you agree to the practices outlined below.
2. Information We Collect
We may collect the following types of data:
2.1 Personal Information (Voluntary)
- Name, contact number, city or locality — when optionally entered while chatting with the in-app assistant or enrolling in post-operative programs.
2.2 Health Information (Voluntary)
- Health conditions, surgery details, recovery concerns — shared through the in-app chatbot to receive personalized guidance.
2.3 Device Information
- Device type, OS version, and app usage statistics, collected anonymously to improve user experience and app performance.
2.4 Internet Usage Data
- IP address, device ID, app crash logs, access times, and visited app screens.
3. How We Use Your Information
Your data is used strictly for:
- Providing accurate and personalized medical content.
- Enabling chatbot-based guidance post-surgery.
- Allowing our team to assist with post-operative care if needed.
- Improving the app’s usability, performance, and interface.
4. Use of Chatbot
The in-app assistant is powered by Botpress, which:
- Uses secure, server-side AI to provide conversational help.
- Retains chat logs temporarily for improving conversation quality.
- Does not store or use your data for training or advertising purposes.
- May allow administrators to view past conversations only for your well-being and support.
5. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with any third parties for advertising or marketing.
Your data is shared only with:
- Medical staff authorized by Dr. Digant Pathak, to assist with recovery.
- Cloud service providers (e.g., Google Firebase), solely for secure storage and infrastructure.
We comply with all applicable Indian data protection laws under the jurisdiction of Jabalpur, Madhya Pradesh.
6. Data Storage and Retention
- Your data is stored securely on Google Firebase Firestore and may be retained for medical quality assurance for a limited time.
- You may request deletion of your data at any time by contacting our team (see Section 10).
7. Security
We implement strict security measures including:
- HTTPS encryption for all app communications.
- Secure access roles for administrators.
- Data isolation by patient session.
However, no method of digital transmission is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
This app is not intended for children under 13. If we discover that we have collected personal data from a child under 13, we will immediately delete it.
9. Your Rights
Under Indian IT Rules, 2011, and relevant laws, you may:
- Request to view or delete your data.
- Withdraw consent for chatbot interaction.
- Report misuse of your information.
10. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, contact us at:
Dr. Digant Pathak
Jabalpur, Madhya Pradesh, India
📧 drpathakdigant@gmail.com
11. Policy Changes
We may update this policy from time to time. You will be notified of changes through in-app alerts. Continued use of the app after updates constitutes acceptance of the revised terms.
This Privacy Policy was last updated on 5th June 2025.